Emailing

There are 3 possible points of sending email notifications for completed orders:

• Order confirmation (customer-oriented)

• Order notification (admin-oriented)

• Order confirmation resend

By default, an order confirmation email is sent to the customers immediately following the successful order placement. Administrators have an option to enable individual order notifications in the Admin interface (check the Administrators section). If enabled, the administrator is notified about all orders placed in the shop. Additionally, administrators have an option to resend the order confirmation mail to the customers (if perhaps the original mail was not delivered). The action button for this option can be found at the bottom of the order detail page in the Admin interface (see Admin overview section).